SAP Marketing Cloud – Error accessing Campaign App on a Mobile Device (tablet or smartphone)

You click the the Marketing tile / app via a mobile device and you receive the error: “app could not be opened either due to an incorrect SAP FIORI launchpad configuration or a missing role assignment”.Failed to resolve navigation target “#Initial-manageCampaignFlow”. This is most likely caused by an incorrect SAP Fiori launchpad content configuration or by a missing role assignment.

The reason this error message appears is that the Campaign App on the SAP Marketing Cloud is not supported on Mobile Devices. This App should only be used on desktop or laptop devices.

Export button and Import button are invisible in Contact(s) app for SAP Marketing Cloud release 1911

If you open the Contact(s) app and check the buttons in menu, you do not see the export and import button anymore since release 1911.

The reason for this is that new catalogs are shipped with 1911 to provide option to control Export button and Import button in Contact app.

Please add the delta catalogs for the affected users.

• SAP_CEC_BC_MKT_ICA_PC (Marketing – Import Contact and Accounts)
• SAP_CEC_BC_MKT_ECA_PC (Marketing – Export Contacts and Accounts)

Cheers!