How to create response e-mail templates in Hybris Marketing / S/4HANA Marketing Cloud

SAP S/4HANA Marketing Cloud allows you to design and send highly personalized, dynamic and device independent e-mails.
You can:

  • Manage responsive e-mail templates to enforce layout and corporate identity.
  • Design, test and upload HTML templates from external editors
  • Restrict layout editing by E-Mail authors
  • E-Mail Editor with text formatting, tables pictures, links etc.
  • Simplified and flexible search and linking of pictures in Digital Asset Management (DAM), Web Content Management (WCMS) or Product Catalog Management (PCM) like Hybris Commerce or OpenText (only in private cloud or onpremise)
  • Tracking of events like open mail, click link etc. directly in S/4HANA Marketing Cloud

The responsiveness of a mail template is controlled by an inline CSS which provides styles which determine how text, pictures and tables behave on the various mail clients and form factors.

Here you can download the source code of responsive HTML mail templates. You can use it as a starting point for building your own mail templates or just to test the responsive mailing capabilities of SAP Hybris Marketing and S/4HANA Marketing Public/Private Cloud.