When for example business partners are blocked and used in transaction which are replicated to ECC, it is possible that these transactions contain the system status I1030 – Contain Errors. When you check the statuses active for an specific document (at header or item level) the system status ‘Contain Errors’ (I1030) is active even though the document doesn’t have any error message on the header or item level.
This is possible because the system status I1030 Contain Errors typically flags at transaction creation.
Environment
SAP Customer Relationship Management
SAP CRM Web Client User Interface (Web UI)
SAP Graphical User Interface (SAP GUI)
Reproducing the Issue
1. Logon to CRM Web UI using any business role.
2. Search for a business transaction using ‘Status = Contain Errors’ I1030 as criteria.
3. Document <nr> is returned from the search even though there is no message about the error.
4. Go to SAP GUI to double-check the statuses for this document (including its items):
a. Go to Tx SE16 and check table crmd_orderadm_h.
b. Using the document ID you will determine the GUID of this document.
c. Using the GUID check table CRM_JEST.
d. System status I1030 is active.
Resolution
Option #1 : Run the report CRM_MESSAGES_CHECK for the relevant transactions in order to delete the system status I1030
Option #2 : Make a change in the document to update table CRM_JEST:
1. Do any change which raises an error in document message log.
2. Undo this change so that the error is deleted.
3. The error status I1030 will also be deleted afterwards.
CRM_MESSAGE_COLLECT, CRM_MESSAGES_CHECK, CRM_MESSAGES_DELETE_LOG, CRM_MESSAGES_CHECK, I1030, I1005, DELETE, ERROR, MESSAGES
——————————————
Remco Jansen is working as a SAP CRM professional for various clients in the Netherlands.
remcojansen | SAP CRM & SAP Marketing Cloud blog 