You use the Segmentation in SAP Marketing to filter on any date attribute. The segment itself and the preview show the date in the wrong format – it is expected to display the date in format DD.MM.YYYY, instead the date is shown in format MM/DD/YYYY.
For example:
- Access Segmentation in SAP Marketing
- Create a segment on any date attribute, such as ‘Date of Birth’
- Observe that both, the segment itself and the preview show the date in a wrong format
This problem is happening because the date format is taken from the date format defined in the user defaults.
Resolution
Change the date format for the affected business users in the Maintain Business Users app.
The regional settings offer different date formats: