SAP Marketing Cloud – Email content not available in “Show valid only” list in campaign

Geplaatst op door remcojansen

You maintain the communication category in email content and want to select it during campaign creation process. Then you find this email content is not available in the list when choose “Show valid only” option.

1. Email doesn't appear with show valid only option.jpg

For example:

  1.  Create an email content with communication category.
  2.  Create a campaign and navigate to select email part.
  3.  Click the help pop-up and choose “Show Valid Only” option.
  4.  The expected email is not available in the list.

Resolution

Please maintain the same communication category in the Campaign.

3. Please maintain the same communication category in campaign.jpg